Press Release For Immediate Release
COMFORT SUITES KELOWNA RECOGNIZED FOR
TOP-NOTCH GUEST SERVICES
Local property receives Choice Hotels Canada’s
2014 Gold Hospitality Award


Comfort Suites Kelowna
Kelowna, British Columbia - March 12, 2014 – The Comfort Suites in Kelowna, BC has been honoured for its commitment to service excellence as a recipient of a 2014 Gold Hospitality Award from Choice Hotels Canada, the country’s largest hotel franchisor.

“This recognition is certainly well-deserved,” says Tim Oldfield, managing director, Choice Hotels Canada. “It’s clear that everyone at this hotel consistently steps up to outshine the competition. We’re extremely proud that the Comfort Suites Kelowna is a part of the Choice family.”

To qualify for a Gold Award, a property must be among the top 10 per cent of more than 300 hotels. Hotels are ranked based on a variety of criteria, including guest surveys and third party reviews that look at the condition of guestrooms and the property. The Comfort Suites Kelowna is one of 21 hotels to receive this honour, and has done so for four consecutive years!

“We make our guest experience the top priority and we’re so pleased our efforts have been recognized,” says hotel general manager, Carla Carlson. “From the high level of service to the overall environment, our goal is to leave a lasting impression. None of this could be possible without our amazing team who’ve played an integral role in our success, and for whom this is truly an honour.”

The Comfort Suites Kelowna is independently owned by The Braemar Group, and its owners Rod and Jody Hazard could not be more proud. “We are very excited to have our property win this prestigious award again and we thank our General Manager Carla Carlson and her great team for their service philosophy which has resulted in this great achievement,” say the Hazards. “Also, we’d like to thank our loyal guests for their continued support.”

This is the fourth Gold Award in as many years for the Comfort Suites Kelowna, in addition to several other awards, including their most recent 2013 APEX award (Award for Property Excellence), also their fourth consecutive honour.


About Choice Hotels Canada:
From Victoria, B.C., to St. John’s, N.L., more than five million guests each year stay with Choice Hotels Canada® (CHC). CHC is the nation’s largest hotel franchisor, with 325 privately run properties currently open and under development, under seven brands: ComfortTM, Comfort Suites®, Quality®, Sleep Inn®, Clarion®, Econo Lodge® and Rodeway Inn®. In addition, via its Ascend Hotel Collection® membership program, Canadians have upscale lodging options at historic, boutique and unique hotels. Plus, extended stay options with MainStay Suites® and Suburban Extended Stay® brands. CHC properties are 100 per cent franchise owned and operated by individual hoteliers, entrepreneurs and lodging/hotel management companies. CHC offers comprehensive support services to its franchisees including sales, marketing, purchasing, reservations and other supportive services. CHC offers high-value lodging options ranging from limited to full service in the economy to mid-scale markets. CHC is part of Choice Hotels International® which franchises 6,200 hotels in more than 30 countries and territories worldwide. CHC is represented in every major and most secondary markets across all provinces, conveniently located near major airports and highways, shopping centres, entertainment districts and tourist attractions. For reservations call 800.4CHOICE (800.424.6423) / 800.BO.RÊVES (800.267.3837) or visit ChoiceHotels.ca.
Choice Hotels, Choice Hotels Canada, Comfort, Comfort Suites, Quality, Sleep Inn, Clarion, MainStay Suites, Suburban Extended Stay, Econo Lodge, Rodeway Inn, Ascend Hotel Collection, 800.4CHOICE and 800.BO.RÊVES are proprietary trademarks and service marks of Choice Hotels International.
©2013 Choice Hotels Canada Inc. All rights reserved.