City of Vernon implements new safety measures at City Hall

Tighter safety at City Hall

The City of Vernon has implemented new safety measures at City Hall.

With the distribution of first quarter utility bills, the city anticipates an increased number of people will visit City Hall, so additional physical distancing measures have been put in place to limit the number of people in the reception and cashier are. 

People are asked to stand outside the front entrance and wait for a yellow light to flash to indicate you can proceed inside. Prior to entering, please use the portable handwashing station on site. 

A row of pylons along the north wall of the entrance indicates a two-metre distance between individuals waiting to enter. In the case of rain or extreme heat, tents will be set up.

Staff have also been asked to use a separate staff entrance.

City Hall remains open to the public, and cashiers are available to assist with collecting payments. However, to reduce in-person transactions and promote physical distancing, electronic payment through your financial institution is encouraged. 

If customers need to make payments in-person, the city requests that cheque or Interac be used instead of cash and coin, to reduce touch points with high-contact objects.

As a reminder, council has waived interest charges for the first quarterly utility billing period, to ease the financial burden on citizens and businesses.

The city also encourages residents to use online services, telephone calls, or email to contact city staff whenever possible.

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