As a long time B&B operator here in Kelowna I agree with moving the visitor center to a downtown location. I encourage my guests to visit the center on their first day (check-in usually late evening) to find the information that matters the most to them.
They look for parking, easier the better, updated information and I know the staff are well informed and very friendly because of the feedback I receive.
It's most important that the moved is made, we have to move with the changing times this is 2014 not 1990's
An English Rose Garden
Mina Muench