Interior Health rolls out new hotline for mental health and addictions supports

New number for support

Interior Health has rolled out a service to connect people with mental health and substance use support programs with an easy-to-remember phone number. 

The service 310-MHSU (6478) was developed in response to feedback from the community, in an effort to make it easier to navigate community support. It is available to both service providers and the general public who wish to connect to mental health and substance use (MHSU) supports.

The service launched in the South Okanagan in September prior to expanding to the entire B.C. Interior on Tuesday. 

The 310-MHSU phone service offers a connection to community-based Interior Health MHSU services. Calls to 310-MHSU will be automatically routed to the nearest community MHSU centre, where staff will determine the caller’s needs and connect them to the appropriate service.

Interior Health notes 310-MHSU does not replace existing phone numbers for community, acute or emergency services, or for The Interior Crisis Line (1-888-353-2273). If you are in crisis and need immediate help call 911. For mental health services for those under age 19, visit B.C. Child and Youth Mental Health for a full range of resources.

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