Kelowna Fire crews respond after couple lock themselves out

Unusual balcony rescue

Kelowna fire crews responded to an unusual call Thursday evening.

According to a witness who shared a photo with Castanet, "(the) residents went out, left the dog at home, and the little doggie somehow locked them out!"

The incident happened Thursday night at the corner of Cawston Avenue and St. Paul Street between 7 and 8 p.m. 

"We got a call from the apartment tenants telling us they were locked out of the apartment and their dogs were inside. They told us if you get a ladder and get to the fifth-floor balcony, the balcony door is open," said Platoon Capt. Tim Light.

So, the crews set up the ladder truck and sent the 100-foot ladder up to the fifth floor, "but when we got up there, that door was locked as well," Light said.

From there, Light says crews assisted the couple by punching a small hole in the inside door – with the owner's permission – and opening the front door.

"It was a very unusual call, but a good training exercise for some of our new recruits who don't have a whole bunch of aerial apparatus experience or forcible entry experience. So, it was a great opportunity to get them a little hands-on training." 

The couple was happy to get back into the apartment, and Light says it was just another day at the office.

"We're here to serve the public, some of it's emergency, and some of it's not."

The neighbour who shared the dramatic photos with us described it as a "somewhat light-hearted diversion ... like a movie."

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