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Kelowna  

Phase 3 reopening phase a crucial step to recovery for tourism

Tourism industry thrilled

Phase 3 of British Columbia's reopening plan is a crucial step towards recovery for the tourism industry.

The tourism industry, among many others, felt the impact of COVID-19 immediately, but now that Canadian visitors are welcome and British Columbians are encouraged to explore the province, Tourism Kelowna is thrilled.

"The important and very valid health restrictions kicked in and so that meant that visitor flow absolutely stopped in our area," says CEO of Tourism Kelowna Lisanne Ballantyne. "Phase 3 being announced was a watershed moment so it meant that it was now allowable for travel within the province."

Ballantyne says the tour companies are ready to serve visitors and "it's business as usual, but usual just looks a little bit different."

"Everyone in the tourism business felt immediately, a sense of optimism because the phones started ringing, visitors started arriving, people started to book attractions, booking hotel rooms."

And now that COVID-19 restrictions are easing and people are visiting, staff at Ogopogo Parasail are thrilled to welcome back customers safely.

"I think [COVID-19] made our opening a little bit slower, but once we were getting into the busier season, the restrictions were starting to lift anyways so it actually worked out quite well with the timing," says Joel Devries with Ogopogo Parasail.

For parasailing, staff are operating two separate boats when it's busy to ensure people are more distanced than they normally would be. Lifejackets are sanitized after each use and hand sanitizer is provided before and after the services.



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