West Kelowna  

Empty shelves at Westbank Superstore after coolers reportedly malfunctioned

Meltdown at Superstore

Workers were busy restocking meat and other products at Real Canadian Superstore in West Kelowna Wednesday afternoon.

Shoppers contacted Castanet earlier in the day to report that the refrigerators appeared to have malfunctioned and access to things like milk, eggs and other chilled and frozen items was blocked off.

“What a waste, Superstore Westbank had a refrigeration system meltdown,” wrote one customer.

A staff member in the meat section was overheard telling customers that the coolers were off for seven hours overnight.

By 1:30 p.m. Superstore employees had started refilling the meat section, and there was ground beef and some chicken available.

Castanet has contacted Loblaw, the parent company of Superstore, to request further details.

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