Photo: Kelowna Cabs

Users of Kelowna Cabs will have to use a new phone number to order cab service, at least temporarily.

Kelowna Cabs uses an internet-based phone system, which went down earlier today.

The problem apparently spans across B.C. and into Alberta.

While technicians work on the issue, customers are asked to call 250-718-9776 in order to connect with them.

The Kelowna Cabs app is not affected by the outage.