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CIBC, Royal offer reduced credit card interest rate for clients affected by virus

Credit card rates slashed

Two of Canada's largest banks are offering reduced interest rates on personal credit cards for Canadians in financial hardship due to the COVID-19 pandemic.

The Canadian Imperial Bank of Commerce's initial move was followed later Friday by the Royal Bank of Canada.

CIBC credit card clients who request to skip a payment and are experiencing financial difficulties will receive a temporary lower annual interest rate of 10.99 per cent, the bank announced in a statement.

For the 80,000 Canadians that have already received CIBC credit card relief, the temporary lower rate will be retroactively applied to March 15, the company said.

"We know Canadians need help now to manage day to day expenses," says Laura Dottori-Attanasio, senior executive vice-president, personal and business banking.

"By lowering rates, we want to help reduce stress that Canadians are feeling as a result of COVID-19 and provide them with additional flexibility for every day purchases," she said.

RBC said it was cutting credit card interest charges by 50 per cent for personal and small business clients receiving minimum payment deferrals for up to two months.

A 50 per cent credit of their interest charges will be applicable upon completion of a financial review with a bank adviser.

Clients already receiving minimum payment deferrals will also have interest charges cut in half with the difference in interest credited to their account.

"Clients are managing their spending as they adjust to new circumstances and, to help them, we have introduced several relief measures to support them in this very difficult time," said Neil McLaughlin, head of personal and commercial banking.

He said about 80 per cent of clients don't pay credit card interest or have access to lower interest rate options like lines of credit.

"By reducing interest charges for clients who receive credit card minimum payment deferrals, we are now offering additional support during these challenging times."

The moves come as the big banks have faced calls to lower interest rates on things like credit cards, which generally carry high interest rates compared with other types of borrowing, to help reduce the bills faced by Canadians.

The banks announced more than two weeks ago that they would offer mortgage payment deferrals for Canadians who may be struggling due to COVID-19.

They have also lowered their prime rates, which are used to set the amount charged for variable-rate mortgages and other variable-interest loans, as the Bank of Canada cut its key interest rate target.

This report by The Canadian Press was first published April 3, 2020.

Companies in this story: (TSX:CM, TSX:RY)



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