Do you need help?

Photo: Contributed

As I write this, we have just finished a special, all-night session of Parliament, passing Bill C-13  — An Act respecting certain measures in response to COVID-19.

Despite some initial challenges and delays, it was reassuring to see that we were able to reach consensus.

As much as I would like to share the contents of this bill with you, it is far more important to share the program that was announced today enabled by the passing of measures in C-13.

This program is the Canada Emergency Response Benefit (CERB).

Last week, the Prime Minister announced two COVID-19 Employment Insurance (EI)-like programs:

• The Emergency Care Benefit
• The Emergency Support Benefit.

The fact that there were two programs was complicated and also required more administration.

It also became evident that, despite the best intentions of these programs to help people most in need, they were creating many gaps that would result in Canadians not getting the help they needed, at a critical time.

As a result, these programs have now been rolled into a single Canada Emergency Response Benefit program (CERB) that has significantly increased criteria to help eliminate the gaps from the previously announced programs.

CERB is a taxable benefit that can provide $2,000 a month, for up to four months, to workers who lose their income as a result of the COVID-19 pandemic.

CERB is intended to cover citizens who have:

”lost their job, are sick, quarantined, or taking care of someone who is sick with COVID-19, as well as working parents who must stay home without pay to care for children who are sick or at home because of school and daycare closures.”

This program applies to wage earners, as well as contract workers and self-employed individuals who would not otherwise be eligible for Employment Insurance (EI).

CERB will also apply to:

“workers who are still employed, but are not receiving income because of disruptions to their work situation due to COVID-19.”

The details of exactly how that will work in practice are as yet undefined.

Once the online application portal is open through a "My CRA" or "My Service CANADA" account, and a yet to determined toll free number, the intent is that eligible applicants would begin to receive their CERB payments within 10 days of application.

A CERB payment would be made to applicants every four weeks.

My thoughts on this?

I commend the federal government for recognizing the programs they announced last week were not the response that Canadians needed and for coming back with a simplified, comprehensive and, I hope, an effective solution.

However, the greatest challenge that remains is the capacity of government to deliver this program to Canadians most in need, in a timely manner.

As many will know, close to one million Canadians have applied for EI benefits — most applying due to layoffs.

This is the largest week of unemployment in Canadian history.

As of Monday, 143,000 of these EI claims have been processed, also the most ever in a single week.

The challenge is, at that current pace, it will be close to six weeks before all the current claims can be processed.

This does also not take into account the increasing layoffs that are occurring daily.

As the Official Opposition, we are continuing to raise the need to increase capacity to deliver these much-needed services and also to raise concerns if there are those who are still falling through the cracks.

My question this week:

• Do you know someone who is falling through the cracks and needs help?

This article is written by or on behalf of an outsourced columnist and does not necessarily reflect the views of Castanet.