'Slammed me into the wall'

A teenage boy says he was assaulted in a Value Village bathroom by a security guard in Kelowna. 

Castanet has confirmed with police that they investigated the incident, which unfolded on Feb. 3. 

The 17-year-old said he is speaking out in hopes it doesn’t happen to anyone else.  

“It was such a terrible experience. He should not be working as a security guard,” said the boy.

According to the teen, a security guard followed him into the washroom after he was in the store for 15 minutes. 

“It was just me and this guy who is like 200 pounds. He said give me your bag,” the teen recalled.

He told the security guard he could look in his bag outside the washroom, where other people were. 

The two argued briefly, and the teen said he felt scared.

“I told him you can check my bag outside, and he pushed me away from the door when I tried to get to the door ... I full on sprinted to the door to try and get out of the washroom and then he grabbed me and slammed me into the wall.”

The boy says he started to scream and was able to “wiggle” his way out of the washroom.

“Outside the washroom, he grabbed me again and checked my bag, but obviously there was nothing in there. I wasn’t stealing,” he said. “Then the guy just walked away… didn’t apologize or anything.”

A couple who witnessed the incident outside the bathroom urged the teen to contact police.

RCMP Cpl. Meghan Foster says a report was filed, and there is an ongoing investigation. 

“Details are limited while investigators work to determine what occurred,” said Foster.

A spokesperson with Value Village says once the company learned about the incident, it responded immediately.

“This individual works for a third party that we hired into the store, but the behaviour is not at all acceptable,” said Sara Gaugl. “This individual no longer works for us.”

The teen said the experience left him with a minor neck injury.

“You don’t go into the washroom where there are no cameras and he is not allowed to touch me,” he said. “The whole thing was just so weird and he was so rude. Some of the things he was saying to me were awful.”

Anyone who witnessed the incident is asked to contact RCMP. 

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