Knights revoke locals' tickets

Alanna Kelly

A Kelowna man and his friends wanted to be part of NHL history and bought season tickets for the Las Vegas Golden Knights at the beginning of the last season. 

After a historic Stanley Cup run during the 2017-18 season, things changed dramatically for the local season ticket holders.

Nathan Zinner said they locked into a five-year contract and a three-year price lock with the Knights when they first bought the tickets. It worked out to about $4,400 a year for four season tickets. 

“We love Vegas and we love hockey,” said Zinner. “More than anything, it was the opportunity to get in from the start.”

On Jan. 2, he got an email from the Golden Knights' membership services stating their membership had been revoked. 

“They feel our sole purpose of having the tickets is to resell them... acting as a broker,” he said. 

Zinner says combined, his group of friends has been to 30 to 35 games, some together and some apart. 

“It’s heartbreaking… I wear the jersey right now but I don’t know how much longer I will be wearing it,” he said. 

The group of friends go to as many games as they can. They all went to the Stanley Cup Game 5 together and even bought extra tickets. 

“I’ve been four times in the last eight months, I go as much as I can,” he said. 

A spokesperson from the Knights tells Castanet they had a positive, cordial conversation with the account holder in question and will not be commenting further beyond yesterday’s statement.

“We certainly do not arbitrarily revoke memberships without notice. Our team does a significant amount of research on the account before making any decisions,” said the organization.

The Knights use Flash Seats as their official resale site for this season and Zinner said if they weren’t able to transfer their tickets to friends or family on games they couldn't make themselves, they listed them on the resale site at the cheapest price there.

“We weren’t trying to make a profit,” he said. “It’s extremely frustrating.”

He claims the organization never reached out to them and never told them they had to attend a certain number of games to retain the tickets.

“If the rink was half full would they be doing this?” asked Zinner. 

Once he received the email he reached out and was told if he could guarantee he'd go to all games himself, and not transfer any tickets, he could keep them.

“If they asked that to the other 15,000 people that are season ticket holders, how many could actually do that?” He said. 

Zinner offered to donate whatever tickets they couldn’t make to a local charity in Las Vegas, but didn’t get an answer back. 

“The kids at home are diehard Knight fans… they think it is Marc-Andre Fleury who took our tickets,” he said. 

The group of friends can attend regular season games this season, but they have no access to playoff tickets this year. Zinner says he was told if he calls before a game, he can receive membership prices. 

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