After days stranded in the Gulf of Mexico in conditions some have described as dismal, most passengers aboard the disabled Carnival Triumph can look forward to an hours-long bus ride Thursday after they reach dry land.
The company announced its plan for passengers late Wednesday as the Triumph (disabled by a fire) was being towed to a port in Mobile, Ala., with more than 4,000 people on board, some of whom have complained to relatives that they have limited access to food and bathrooms.
But passengers' stay in Alabama will be short. Carnival said in a statement late Wednesday that passengers were being given the option of boarding buses directly to Galveston, Texas, or Houston, or spending the night in a hotel in New Orleans, where the company said it booked 1,500 rooms. Those staying in New Orleans will be flown Friday to Houston. Carnival said it will cover all the transportation costs.
Speaking by phone to NBC's "Today" show Thursday morning, passenger Jamie Baker said conditions on the ship were "extremely terrible." There has been no electricity and few working toilets, she said.
Baker also described having to use plastic bags to go to the bathroom and wait in line for hours to get food and once saw a woman pass out in line.
"It's just a nightmare," she said.
Baker said she and her friends slept with their life vests one night because the ship was listing and they feared it would tip over.
Vivian Tilley, whose sister, Renee Shanar, is on the ship, said Shanar, of Houston, told her the cabins were hot and smelled like smoke from the engine fire, forcing passengers to stay on the deck. She also said people were getting sick.
The company has disputed the accounts of passengers who describe the ship as filthy, saying employees are doing everything to ensure people are comfortable.
Meanwhile, officials in Mobile were preparing a cruise terminal that has not been used for a year to help passengers go through customs after their ordeal. The Triumph is expected to arrive Thursday afternoon.