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Letters  

Hats off to KGH staff

I recently returned home after surgery and a four days stay in Kelowna General Hospital. I would be remiss not to express my gratitude for the wonderful care I received. I also wish to inform those apprehensive about going to the hospital for surgery that you are in the hands of caring and competent professionals. I felt I received five-star care.
 
My wife and I were extremely anxious about my sudden need for surgery. However, all the doctors, nurses and technicians involved in my care took the time to calmly and thoroughly explain each procedure. It alleviated our fears to know exactly what was happening and why. I wish to thank in particular Dr. Nash who performed the colonoscopy, and Dr. Recsky who performed the surgery. Both put me at ease, not an easy task given the challenging circumstances.
 
I wish to thank the RNs, especially the recovery room RN who phoned my wife and again took the time to patiently explain my condition. To all the nurses in East Strathcona 321, I express my deepest appreciation. You deserve recognition for your competence as well as your kind and caring attitude. Your diligence in looking after my needs kept me comfortable at all times.

I thank my doctors for their post-op follow-up. Dr. Recsky checked my progress daily, and my family doctor, Dr. Andruchow visited daily as well. I could not have experienced better care.
 
No one goes into hospital worry-free. More than anything my wife and I appreciated how everyone explained what was happening in a calm and kind manner. This did more to reduce my anxiety and allow me to be comfortable. Qualified staff with good communication skills made my stay at Kelowna General exceptional.

Sincerely,
George Csonka



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