City water billing going to bi-monthly
Oct 29, 2013 / 12:47 pm
A billing change within the city's water and wastewater utility is expected to save Kelowna more than $133,000 in 2014.
The billing change, agreed to by council Monday, will allow customers to receive bills bi-monthly rather than the current month to month system.
An equal monthly payment plan will also be introduced for those who wish to pay monthly.
The changes will take effect April, 2014.
According to city Revenue Manager, George King, the change will allow the city to save $55,000 for the water utility and $78,000 through the wastewater utility.
"There are approximately 17,100 customer meters read each month," says King.
"The city has an agreement with Corix Utilities Inc. to provide customer care which is the utility billing portion, water meter services and meter reading services."
Acting mayor, Luke Stack, says the billing switch makes sense because, essentially, you are cutting the amount of collection data in half.
"That is so commonplace now that it's become the norm," says Stack.
Council agreed to extend the current contract with Corix, which expires at the end of the current calendar year, by two years with two 12 month options.
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