May 21, 2012 / 5:00 am
Summer is coming; at least that’s what’s supposed to happen. And with it comes a flurry of calls every year from people whose laptops have “shut down for no reason”. This week, learn how to not be one of those people. And as a bonus, learn how to control what programs...
May 14, 2012 / 5:00 am
I’m pretty good at fixing computers, setting up computers, and teaching people how to get the most out of their computers. (But don’t ask me to change my own oil.) Here are three things that might help you get along with your computer.
Take a Mulligan in Windows
My...
May 7, 2012 / 5:00 am
Convert your video files; upgrade your Microsoft Security Essentials; Keep Calm and Carry On.
Free Program Converts Video Files
I’ve been using the Freemake Audio Converter for some time now, but this week I needed to convert a short video clip I made with my cell phone...
Apr 30, 2012 / 5:00 am
This week I’ll show you how to find duplicate photos, move your email to your new computer, and display the Downloads folder right on your Start Menu.
Photo: Contributed
How to find duplicate photos
There are lots of programs that claim to do this....
Apr 23, 2012 / 5:00 am
This week I have more about reminders, and I have a few reminders. To finish, I have some suggestions for just plain fun sites to visit.
Reminders revisited
Last week (http://rlis.com/columns/column348.htm) I mentioned a program called Desktop Reminder 2 and asked for...
Apr 16, 2012 / 5:00 am
This week I found three little programs that work just the way they say they do. One of them is even built right in to Windows. Set simple or complex reminders, take control of your laptop, and safely eject those flash drives without squinting.
Desktop Reminder 2 does just what it...
Apr 9, 2012 / 5:00 am
Photo: Contributed
The first email message was sent in 1971. It wasn’t until 1978 that the first spam showed up, but spammers have more than made up for lost time. Customers and readers alike want to know how to get rid of the spam in their In-box. This week...
Apr 2, 2012 / 5:00 am
If simple is good, extremely simple is better, right? What about extremely convenient vs extremely annoying? This week: a nice calendar and ways to automagically fill in web forms. Or not. An extremely helpful column is coming your way.
Photo:...
Mar 26, 2012 / 5:00 am
Three tips this week to help you and your computer get along! Keep your stuff handy while keeping your desktop tidy; save your downloaded programs; DIY labels for your CDs and DVDs.
Good fences make good desktops
Long-time readers will know I am not a fan of cluttered...
Mar 19, 2012 / 5:00 am
Photo: Contributed
Have you gotten the phone call from the “Technical Department at Microsoft” yet? Are you getting “Security Certificate Expired” warnings in Internet Explorer? Read on for the solutions to both these problems.
Fake...
Mar 12, 2012 / 5:00 am
If your computer has the DNSChanger trojan, you just got a four-month stay of execution. Let’s get that trojan out of there before July 12! Also, learn how to recover unsaved Word documents…sometimes.
How Not To Lose Your Internet Access
Photo:...
Mar 5, 2012 / 5:00 am
I work with computers all the time, so I am comfortable with the way I do things. I work with PEOPLE, too, and sometimes the things I take for granted about working with computers astound and amaze the people whose computers I’m working with! Here are a few things you can do to make...
Feb 27, 2012 / 5:00 am
A recent column about Internet Explorer answered some of your questions and led to a flood of more questions. Keep them coming! This week’s answers: Yes, you can still get to your Favorites; It’s easy to turn the Menu Bar back on; Yes, it’s possible to get Internet Explorer to...
Feb 20, 2012 / 5:00 am
There are roughly a bazillion fonts out there. This week, learn how to view the fonts you already have, find more fonts and create your own font. Have fun!
See all your fonts
You might have more fonts on your computer than you know about. And wouldn't it be great to see...
Feb 13, 2012 / 5:00 am
Although there are other choices, Internet Explorer is still the web browser most Windows users access the Internet. This week, learn how to control what happens when you open a new tab, and lean how to find those downloads.
Photo: Contributed
Get your Speed...
Feb 6, 2012 / 5:00 am
Whether you’re new to Windows 7, new to computers, or kind of an “old hand” it’s not a bad idea to go back to basics once in awhile. Navigate Windows with Breadcrumbs, copy and paste text, and put some photos on a flash drive.
Use Breadcrumbs to find your way...
Jan 30, 2012 / 5:00 am
Make things bigger or smaller in Windows. Get your Google back!
I can see clearly now
You can easily change the screen resolution so that you can see things more clearly. A higher resolution results in sharper-looking icons on your desktop, and you can fit more icons on there....
Jan 23, 2012 / 5:00 am
It seems like every time you turn around, some program is asking you for permission to update. Is it safe to update? Is it safe NOT to update? This week we’ll sort that out.
Windows Updates
I’ve had this conversation with just about every customer I have...
Jan 16, 2012 / 5:00 am
Some serious-sounding problems are not very hard to fix. This week: What to do if your computer screen shows everything sideways or upside down, how to make your keyboard behave, and how to stop exploding windows.
Photo: Contributed
Help! My laptop is...
Jan 9, 2012 / 5:00 am
Windows is just trying to be helpful, but sometimes Windows or one of the programs running on Windows is just too helpful for words. This week: How to stop the nags in Windows Live Mail, show thumbnails instead of uninformative icons for your pictures, and turn off the New Programs...
About the author...
Cate Eales has been helping people make online computing safe, accessible and fun for over 20 years. She lives in Kelowna with her husband, Eric, and her dog, Sandy. Cate is a partner in Computer Care Kelowna, helping individuals and small businesses with virus, spyware and malware eradication; personal computer training and management; digital image management; music transfer; and website design, hosting and management.
E-mail Cate at help@computercarekelowna.com with your comments, suggestions, or questions. To browse the column archives, visit the Real Life Internet Solutions website at www.rlis.com.
The views expressed are strictly those of the author and not necessarily those of Castanet.
Castanet presents its columns "as is" and does not warrant the contents.
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