Parent of Toys R Us teams up with Target to power online biz

Photo: The Canadian Press

The parent company of Toys R Us is turning to a key rival to restart its e-commerce business ahead of the holiday shopping season.

Tru Kids Brands is teaming up with discounter Target Corp. to relaunch Toysrus.com, according to a joint release.

The site, which launched Tuesday, features product reviews and videos and directs browsers to a buy button at Target.com to complete the purchase.

Both Target and Tru Kids declined to share details of the financial terms. But while analysts say the move is a big win for Target's toy business, they question why Toys R Us's parent company would decide to outsource e-commerce to a third party.

The move comes as the first two new Toys R Us stores – one in Houston, the other in Paramus, New Jersey – will open in November as part of a small comeback of the defunct iconic toy chain in the U.S. Target.com will also handle online sales in those two stores.

Retailers including Walmart, Party City, and Target have been competing for sales left on the table after Toys R Us filed for bankruptcy and liquidated in March 2018. But Target has been one of the most aggressive. Last October, it devoted extra space at 500 locations near former Toys R Us stores to feature a bigger selection and larger toys like playhouses.

Neil Saunders, managing director at GlobalData Retail, says that the Tru Kids' deal with Target helps the Minneapolis-based discounter bolster its already strong toy sales. But it also helps Toys R Us hand off the complex issues of fulfilment. Still, he says the deal "raises a lot of questions on Toys R Us's future."

"It's a neat solution but not an ideal solution," said Saunders. "It's ceding control to another competitor."

Jason Goldberg, chief commerce strategy officer of Publicis Communications, agrees.

"If True Brands was truly trying to rebuild a sustainable toys business, they would never want to outsource their e-commerce to a third party and certainly not to a rival," he said. "Sadly this is probably a sign that the current Tru Kids efforts are a shallow effort to monetize a brand they own, rather than an effort to build a serious toy competitor."

He recalled the huge mistake that both Target and Toys R Us made when they outsourced their online operations to Amazon in the early days of e-commerce.