Thursday, January 29th0.9°C
24736
24977

A United jet was diverted after a passenger used gadget to prohibit another from reclining

NEW YORK, N.Y. - Airline passengers have come to expect a tiny escape from the confined space of today's packed planes: the ability to recline their seat a few inches. When one passenger was denied that bit of personal space Sunday, it led to a heated argument and the unscheduled landing of their plane, just halfway to its destination.

The fight started on a United Airlines flight because one passenger was using the Knee Defender, a $21.95 gadget that attaches to a passenger's tray table and prevents the person in front of them from reclining.

The Federal Aviation Administration leaves it up to individual airlines to set rules about the device. United Airlines said it prohibits use of the device, like all major U.S. airlines. Spirit Airlines and Allegiant Air take the reclining mechanisms out of their seats, leaving them permanently upright.

The dispute on United Flight 1462 from Newark, New Jersey to Denver escalated to the point where the airline decided to divert to Chicago's O'Hare International Airport, according to Transportation Security Administration spokesman Ross Feinstein.

Chicago Police and TSA officers met the flight, spoke to the passengers — a man and a woman, both 48 — and "deemed it a customer service issue," Feinstein said. The TSA would not name the passengers.

The plane then continued to Denver without them, arriving 1 hour and 38 minutes late, according to the airline's website.

The Federal Aviation Administration can impose a civil fine of up to $25,000 for passengers who are unruly. In this case, no arrest was made, according to airport spokesman Gregg Cunningham.

The fight started when the male passenger, seated in a middle seat of row 12, used the Knee Defender to stop the woman in front of him from reclining while he was on his laptop, according to a law enforcement official with knowledge of the situation who spoke on condition of anonymity because they are not authorized to speak.

A flight attendant asked him to remove the device and he refused. The woman then stood up, turned around and threw a cup of water at him, the official says. That's when United decided to land in Chicago. The two passengers were not allowed to continue to Denver.

Both passengers were sitting in United's Economy Plus section, the part of the plane that has four more inches of legroom than the rest of coach.

__

Scott Mayerowitz can be reached at http://twitter.com/GlobeTrotScott.

The Canadian Press


Read more Business News

24667


Recent Trending




Today's Market
S&P TSX14602.88-231.00
S&P CDNX667.30-9.49
DJIA17191.37-195.84
Nasdaq4637.994-43.503
S&P 5002002.16-27.39
CDN Dollar0.7971-0.0008
Gold1286.60-5.10
Oil46.26-0.10
Lumber318.40+2.90
Natural Gas2.87-0.111

 
Okanagan Companies
Pacific Safety0.120.00
Knighthawk0.010.00
QHR Technologies Inc1.47+0.04
Cantex0.0350.00
Anavex Life Sciences0.182+0.002
Metalex Ventures0.035-0.005
Russel Metals23.70-0.63
Copper Mountain Mining1.00-0.05
Colorado Resources0.145-0.01
ReliaBrand Inc0.01+0.0031
Sunrise Resources Ltd0.03-0.025
Mission Ready Services0.21-0.03

 



24909

FEATURED Property
21080961547 Pinot Noir Drive
4 bedrooms 5 baths
$1,998,000
more details
image2image2image2
Click here to feature your property
Please wait... loading


Service fit makes happy employees

Finding the right employees for the front lines of your company is key to developing a great service attitude within your company. It is just as important as hiring the right accountant, manager, sale...


How to price: workbook approach

In 2008 Self Counsel Press published my book - Pricing Strategies for Small Business. The book is now available in Europe, India, Russia and the United States. The purpose of the book was to make avai...


Ailing Parents: Tax Issues

If your parent has become ill, there can be several tax issues that come into play depending on the nature of their illness, their age and the role that family members are playing. For example, if you...

_



24709




Member of BC Press Council


24975