Thursday, May 28th11.1°C
26329

CRTC to meet with telecom and cable companies about paper bill fees

OTTAWA - The CRTC will meet with telecommunication and cable companies next month to discuss extra fees many of them charge customers who wish to receive paper bills.

The federal regulator says that while a majority of companies it looked at do not charge any fees, many do.

The Canadian Radio-television and Telecommunications Commission says its examination found 36 companies did not charge extra fees, while 27 other charged fees that ranged from 99 cents to $5.95 a month for paper bills.

Certain companies provide exemptions to these fees, such as for customers who do not have Internet access, but there is no consistent practice across the industry, the regulator said.

The meeting is to be held Aug. 28.

The CRTC says it is concerned that the approach taken by the industry may not take into account the specific circumstances of some customers.

CRTC chairman Jean-Pierre Blais warned that he was prepared to explore regulatory options if the industry failed to find an appropriate approach.

"We are concerned that not all Canadians have a reasonable choice when it comes to paper bill fees for communications services," Blais said in statement.

"We are challenging telecommunications and broadcasting distribution companies to come up with a comprehensive approach that will enable Canadians to make informed decisions."

The Canadian Press


Read more Business News

26416


Recent Trending




Today's Market
S&P TSX15110.47+59.66
S&P CDNX690.62-1.34
DJIA18162.99+121.45
Nasdaq5106.59+73.84
S&P 5002123.48+19.28
CDN Dollar0.8007-0.0023
Gold1187.40-16.90
Oil58.53+0.30
Lumber274.00-0.40
Natural Gas2.81-0.01

 
Okanagan Companies
Pacific Safety0.13-0.01
Knighthawk0.010.00
QHR Technologies Inc1.50-0.01
Cantex0.03-0.01
Anavex Life Sciences0.42-0.01
Metalex Ventures0.08-0.01
Russel Metals25.51+0.30
Copper Mountain Mining1.28+0.00
Colorado Resources0.11+0.01
ReliaBrand Inc0.0139+0.0059
Sunrise Resources Ltd0.04+0.01
Mission Ready Services0.155+0.005
Decisive Dividend Corporation2.10+0.16

 



25985

FEATURED Property
2313311313 - 3157 Casorso Road
1 bedrooms 1 baths
$164,900
more details
image2image2image2
Click here to feature your property
Please wait... loading


Cash stressed seniors

Photo: Thinkstock.comFor many Canadian homeowners, their house represents the biggest portion of their net worth. Now, increasing numbers of seniors are starting to recognize the hidden value of their...


Do or do not

Photo: Thinkstock.com“The optimist sees the rose and not its thorns; the pessimist stares at the thorns, oblivious of the rose.” - Kahlil Gibran Good planning is all about managing chan...


Penetrate the smokescreen

Photo: ContributedHas this ever happened to you? You’re in the middle of your second or third “good discussion” with a prospect. Everything’s going great. The prospect seems en...

_





25217


Member of BC Press Council


24875