Thursday, July 2nd33.1°C
25016
26015

CRTC has received more than 1,000 complaints since anti-spam law took effect

TORONTO - More than 1,000 complaints have been filed since the new anti-spam law took effect on Tuesday, says Manon Bombardier, the CRTC's chief compliance and enforcement officer.

Hundreds of reports have been submitted daily at http://fightspam.gc.ca and investigators are already at work looking into whether companies have violated the new law, says Bombardier.

"We have received a number of complaints, and the numbers will keep going up for sure, but really for us the positive message is Canadians are seeing the importance of the legislation and they are reporting (spam) to the CRTC as the mechanism allows them to do," she says.

"From what we've observed in social media the reaction seems to be quite positive."

The federal legislation requires that businesses get written or oral consent before they send emails or other digital messages to consumers. Companies must also clearly identify themselves in each message and allow consumers to unsubscribe from digital mailings.

Businesses that violate the law could face financial penalties of up to $10 million per violation, while individuals could be fined up to $1 million per infraction.

Bombardier cautions that while she expects the law will reduce the amount of spam Canadians receive, it won't keep their inboxes clear.

"The legislation is seeking to strike a balance between the privacy of Canadians and the legitimate businesses that need to communicate with Canadians, so there are some exemptions in the rules. People will continue to receive emails but hopefully only legitimate ones," she says.

Consumers who wish to report unwanted spam emails can forward messages to [email protected] or fill out an online form to register a complaint.

"We're going to look at all the complaints we receive," Bombardier says.

"We will be strategic in which ones we pursue for investigations but we will review all the complaints."

The Canadian Press


Read more Business News




Recent Trending




Today's Market
S&P TSX14637.99+84.66
S&P CDNX671.58+0.09
DJIA17730.11-27.80
Nasdaq5009.21-3.91
S&P 5002076.78-0.64
CDN Dollar0.79730.00
Gold1163.80+0.80
Oil57.15-0.55
Lumber288.40+0.40
Natural Gas2.838+0.016

 
Okanagan Companies
Pacific Safety0.165+0.005
Knighthawk0.010.00
QHR Technologies Inc1.55+0.03
Cantex0.05+0.01
Anavex Life Sciences0.455+0.004
Metalex Ventures0.075+0.010
Russel Metals22.87+0.14
Copper Mountain Mining1.14-0.02
Colorado Resources0.065-0.015
ReliaBrand Inc0.006+0.000
Sunrise Resources Ltd0.04+0.01
Mission Ready Services0.16-0.03
Decisive Dividend Corporation2.50+0.42

 





FEATURED Property
232569712- 971 Monashee Place
2 bedrooms 3 baths
$525,000
more details
image2image2image2
Click here to feature your property
Please wait... loading


Active listening

Has this ever happened to you? You had an initial meeting with a prospect. You asked that prospect what seemed to be all the right questions. You had what felt to you like a good conversation, and bas...


The price of money

Money is not a commodity. By definition, a commodity is a generic product that is bought and sold on price alone. Money, Canadian bills for example, look the same, smell somewhat the same, and are ava...


TFSA strategies

Photo: Thinkstock.comThe federal government has increased the annual contribution limit of Tax-Free Savings Accounts (TFSA) to $10,000. Going forward, the annual limit will no longer be indexed to inf...

_








Member of BC Press Council


26906