As texting 911 capability expands, more can call for help without making a call
MONTPELIER, Vt. - In a big step toward moving the nation's emergency dispatch system out of voice-only technology that dates to the 1960s, four major wireless phone companies are now providing text-to-911 services to local governments that want it.
Sprint, AT&T, Verizon Wireless and T-Mobile began offering the service to local governments this month and it's being used in 16 states. The FCC has required all wireless providers to offer it by the end of the year.
The chief executive of the Virginia-based National Emergency Number Association calls it a big deal.
Brian Fontes says that it's important that the nation's 911 centres are equipped with technology to provide information to emergency responders.
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