Thursday, October 30th8.2°C
23888

BlackBerry fixes outage that affected some Canadians and users in Asia-Pacific

WATERLOO, Ont. - BlackBerry (TSX:BB) says a service outage that affected some of its users in Canada and the Asia-Pacific region has been fixed.

However, smartphone maker wouldn't say how many customers were affected overall.

Nor did the Waterloo, Ont.,-based concern say how long the outage lasted or what caused it.

Website Canadianoutages.com, which keeps track of consumer complaints about companies that provide Internet and wireless services, showed that complaints about BlackBerry's instant messaging and email services started in the morning.

The complaints lasted until late afternoon.

BlackBerry has suffered from several outages in recent years, including a short one last May and an outage that lasted for four days in October 2011.

"BlackBerry can confirm that all service issues impacting some users in Canada and the Asia Pacific region have been resolved. Thank you for your patience," spokeswoman Kiyomi Rutledge said in an email response to queries about the problem.

The outage comes at a time when the company is trying to turn around its fortunes after laying off thousands of employees amid stiff competition in the smartphone market from Apple and makers of devices using the Android operating system.

It has been trying to focus on its core market of business and governments, which value BlackBerry's secure email.

The company also recently unveiled a number of new products and services, including a low-cost smartphone that will be released in April and an update to its flagship server software for organizations.

New CEO John Chen as brought in late last year after talks to sell the company collapsed.

The Canadian Press


Read more Business News




Recent Trending




Today's Market
S&P TSX14458.69-68.88
S&P CDNX771.65-9.42
DJIA17195.42221.11
Nasdaq4566.138+16.912
S&P 5001994.65+12.35
CDN Dollar0.8920-0.0014
Gold1185.50-13.10
Oil80.59-0.31
Lumber322.40-1.20
Natural Gas3.715+0.066

 
Okanagan Companies
Pacific Safety0.11+0.01
Knighthawk0.01-0.005
QHR Technologies Inc1.150.00
Cantex0.045-0.015
Anavex Life Sciences0.1711-0.0089
Metalex Ventures0.0350.00
Russel Metals32.22-0.35
Copper Mountain Mining1.97-0.05
Colorado Resources0.14+0.005
ReliaBrand Inc0.012-0.004
Sunrise Resources Ltd0.05+0.025
Mission Ready Services0.375+0.005

 





FEATURED Property
17933704 - 901 Westside Road, Kelowna, BC
10067225 bedrooms
$899,000
more details
image2image2image2
Click here to feature your property
Please wait... loading


Empty nesting: financial issues

Now that the children have ‘left the nest’, it is a good time to step back and take stock of your financial situation. Being on your own will probably cut household costs to some extent, b...


Keep your haunted home safe

Eerie sounds, spooky lights and Jack-o’-lanterns aglow—extra efforts at Halloween will keep visitors coming back for both tricks and treats. However, to keep the fun going, it’s imp...


What I learned in China

Photo: ContributedI will never be an expert on China. It is just too big, too complex and too old with layers of history and meaning that would take several lifetimes to unravel. As I said to my hosts...

_








Member of BC Press Council


22632