Wednesday, May 27th23.3°C
26379
26336

BlackBerry fixes outage that affected some Canadians and users in Asia-Pacific

WATERLOO, Ont. - BlackBerry (TSX:BB) says a service outage that affected some of its users in Canada and the Asia-Pacific region has been fixed.

However, smartphone maker wouldn't say how many customers were affected overall.

Nor did the Waterloo, Ont.,-based concern say how long the outage lasted or what caused it.

Website Canadianoutages.com, which keeps track of consumer complaints about companies that provide Internet and wireless services, showed that complaints about BlackBerry's instant messaging and email services started in the morning.

The complaints lasted until late afternoon.

BlackBerry has suffered from several outages in recent years, including a short one last May and an outage that lasted for four days in October 2011.

"BlackBerry can confirm that all service issues impacting some users in Canada and the Asia Pacific region have been resolved. Thank you for your patience," spokeswoman Kiyomi Rutledge said in an email response to queries about the problem.

The outage comes at a time when the company is trying to turn around its fortunes after laying off thousands of employees amid stiff competition in the smartphone market from Apple and makers of devices using the Android operating system.

It has been trying to focus on its core market of business and governments, which value BlackBerry's secure email.

The company also recently unveiled a number of new products and services, including a low-cost smartphone that will be released in April and an update to its flagship server software for organizations.

New CEO John Chen as brought in late last year after talks to sell the company collapsed.

The Canadian Press


Read more Business News

26416


Recent Trending




Today's Market
S&P TSX15110.47+59.66
S&P CDNX690.62-1.34
DJIA18162.99+121.45
Nasdaq5106.59+73.84
S&P 5002123.48+19.28
CDN Dollar0.8033+0.0004
Gold1187.40-16.90
Oil58.33-0.68
Lumber274.00-0.40
Natural Gas2.81-0.01

 
Okanagan Companies
Pacific Safety0.13-0.01
Knighthawk0.010.00
QHR Technologies Inc1.50-0.01
Cantex0.03-0.01
Anavex Life Sciences0.42-0.01
Metalex Ventures0.08-0.01
Russel Metals25.51+0.30
Copper Mountain Mining1.28+0.00
Colorado Resources0.11+0.01
ReliaBrand Inc0.0139+0.0059
Sunrise Resources Ltd0.04+0.01
Mission Ready Services0.155+0.005
Decisive Dividend Corporation2.10+0.16

 



24910

FEATURED Property
21594021112 Westpoint Drive
10091548 bedrooms
$299,000
more details
image2image2image2
Click here to feature your property
Please wait... loading


Cash stressed seniors

Photo: Thinkstock.comFor many Canadian homeowners, their house represents the biggest portion of their net worth. Now, increasing numbers of seniors are starting to recognize the hidden value of their...


Do or do not

Photo: Thinkstock.com“The optimist sees the rose and not its thorns; the pessimist stares at the thorns, oblivious of the rose.” - Kahlil Gibran Good planning is all about managing chan...


Penetrate the smokescreen

Photo: ContributedHas this ever happened to you? You’re in the middle of your second or third “good discussion” with a prospect. Everything’s going great. The prospect seems en...

_








Member of BC Press Council


24875