Friday, February 27th4.9°C
25329
23613

Competition Bureau reviewing next steps in the Rogers'-Chatr dropped call case

OTTAWA - The Competition Bureau is reviewing what it calls a "modest" $500,000 penalty imposed on Rogers Communications (TSX:RCI.B) for making what it alleges were unsupported performance claims for its talk-and-text brand Chatr.

The bureau also said Monday that it was also reviewing the decision by Ontario Superior Court not to issue an order to prevent Rogers from making similar kinds of performance claims in the future.

Four years ago, new player Wind Mobile had filed a complaint with Competition Bureau over Rogers' claims that its Chatr brand had fewer dropped calls and a better network than its new wireless competitors.

The bureau had asked that the court impose a $10-million fine on Rogers, the maximum amount allowable.

Although it appeared unhappy with the size of the fine, the bureau says it was pleased that the court recognized in its decision, which was released Friday, that Rogers didn't do adequate testing to support the claims.

However, Rogers took a much different view of the decision, saying the court had found that "virtually every allegation made was false and unfounded."

"The court emphasized that extensive testing conducted by Rogers demonstrated that Chatr's ads were true and correct," it said.

"It did find that certain testing should have been completed by Rogers before any of the ads were published and therefore imposed a modest penalty of $500,000," it said.

However, "all testing was completed shortly after the ads began and confirmed that Rogers network had fewer dropped calls than our competitors," it added.

Chatr was launched in 2010 by Rogers, which also owns Rogers Wireless and Fido, to compete in the talk-and-text market.

The Canadian Press


Read more Business News




Recent Trending




Today's Market
S&P TSX15234.34-6.82
S&P CDNX706.73+5.80
DJIA18132.70-81.72
Nasdaq4963.528-24.362
S&P 5002104.50-6.24
CDN Dollar0.7996+0.0004
Gold1203.00+6.10
Oil51.92+1.53
Lumber296.70+1.20
Natural Gas2.895-0.007

 
Okanagan Companies
Pacific Safety0.12+0.005
Knighthawk0.010.00
QHR Technologies Inc1.55-0.03
Cantex0.035-0.005
Anavex Life Sciences0.190.00
Metalex Ventures0.035-0.005
Russel Metals25.38+0.08
Copper Mountain Mining1.30+0.04
Colorado Resources0.15+0.015
ReliaBrand Inc0.008-0.0007
Sunrise Resources Ltd0.05+0.015
Mission Ready Services0.235+0.025

 





FEATURED Property
186671714-4524 Eldorado Court
5 bedrooms 4 baths
$849,900
more details
image2image2image2
Click here to feature your property
Please wait... loading


Creating your retirement vision

A vision means different things to different people. To the head of a large corporation, it’s the ability to chart a course that will deliver success (think Steve Jobs and Apple), to a shaman, i...


It's OK to say 'I'm sorry'

Photo: ContributedStand-up comedians and sitcoms have been making fun of Canadians for being polite as long as I can remember. Being known for our niceness is certainly not a bad thing and I wish more...


Are you asking the right questions?

Have you ever had this happen to you? You are in the middle of your second or third good discussion with a prospect and everything seems to be going great. The prospect seems engaged and happy to work...

_








Member of BC Press Council


24850