Thursday, September 3rd9.6°C
26774

Sears Canada cuts more than 1,600 jobs

Another round of job cuts is rippling through the operations of Sears Canada Inc. (TSX:SCC), affecting more than 1,600 positions as the company looks for ways to lower expenses.

The retailer says it has eliminated 283 jobs at warehouses across much of the country in a move to simplify logistics. The warehouses affected are in Calgary, Montreal, Belleville and Vaughan, Ont., and a Vancouver suburb.

Sears Canada will also outsource the 1,345 associate jobs at its three customer call centres in Toronto, Montreal and Belleville, Ont., over the next nine months.

IBM will become the third-party vendor for customer services, with its English-language phone operations being handled out of the Philippines and French calls going to an office in Europe, said spokesman Vince Power.

The company's call centres handle catalogue orders, gift registry and parts and repair services.

Sears Canada has been scaling back its call centres for several years.

The company closed its Hamilton office in 2008, laying off about 140 mainly part-time staff. A year later it shuttered the Regina office, laying off 250 people.

The latest round of job cuts are necessary for the health of the company, said president and CEO Doug Campbell.

"These types of decisions are not made without considerable thought and deliberation," he said in a release.

"We are planning for the future of Sears Canada and taking steps now that will allow us to continue serving customers."

Sears Canada is trying to reduce costs and improve its overall business as part of a three-year turnaround plan. The company is dealing with intense competition within the retail sector and a slate of aging stores that it began plans to renovate before the departure of its previous CEO, Calvin McDonald.

The Canadian Press

COMMENTS WELCOME

Comments on this story are pre-moderated and approval times may vary. Before they appear, comments are reviewed by moderators to ensure they meet our submission guidelines. Keep it clean, keep it civil, keep it truthful, stay on topic and be responsible. Comments are open and welcome for three days after the story is published. We reserve the right to close comments before then. Comments that appear on the site are not the opinion of Castanet, but only of the comment writer.



Read more Business News

26480


Recent Trending




Today's Market
S&P TSX13545.25+63.35
S&P CDNX550.05+2.08
DJIA16351.38+293.03
Nasdaq4749.98+113.87
S&P 5001948.86+35.01
CDN Dollar0.7536-0.0001
Gold1132.90+0.40
Oil46.20-0.05
Lumber235.10+1.10
Natural Gas2.654+0.006

 
Okanagan Companies
Pacific Safety0.22+0.05
Knighthawk0.010.00
QHR Technologies Inc1.19+0.01
Cantex0.04-0.01
Anavex Life Sciences1.25-0.07
Metalex Ventures0.055+0.005
Russel Metals20.87-0.34
Copper Mountain Mining0.61-0.01
Colorado Resources0.075-0.010
ReliaBrand Inc0.0045+0.0005
Sunrise Resources Ltd0.02+0.00
Mission Ready Services0.08-0.01
Decisive Dividend Corp2.62+0.12

 



26416

FEATURED Property
23469394157 Gallaghers Blvd. S
4 bedrooms 3 baths
$1,379,000
more details
image2image2image2
Click here to feature your property
Please wait... loading


Agree to ask questions

Photo: Thinkstock.comThe STORY: I think, said Janet to herself, that I just figured out a solution to my problem of letting the prospect run the meeting.With that thought in mind, she got out of her c...


Your business is not a bank

Photo: Thinkstock.comYour plumbing business is not a bank. But when you are giving terms to customers that exceed what you get from your suppliers, you become one. And every time that someone does not...


Begin with the end in mind

Photo: ContributedWe humans love our dates: birthdays, anniversaries, 9/11, the Ides of March - our lives are intimately woven within the tapestry of the calendar. So it should come as no surprise whe...

_








Member of BC Press Council


27438