iPhone farm fire

A Langley farming family believe an iPhone is responsible for a fire that destroyed their home and now they want Apple to help them make it right.

Cathy Finley and her husband Ian say they had just started making some money when disaster struck.

"We did all sorts of restaurant supply, farmers markets … we had events every weekend that year," Finley said. "It was really taking off and we were turning a profit."

An official report from the Township of Langley Fire Department lists the source of ignition in the fire that destroyed Cathy and Ian Finley's home as "cell phone."

Finely says her iPhone caught fire while charging on a leather chair in the living room. After doing some chores she returned to find smoke pouring out of the building.

The family says the $600,000 insurance settlement they received won't cover the cost to rebuild and pay for their belongings etc.

Apple initially indicated they would make the situation right but when they heard the ask of $500,000 all communication ceased.

Apple tells CTV News it is looking into the claim but has yet to analyze the phone. The Finleys said the device is in the possession of their insurance company, which is working on the details of the case with Apple.

Finley received a new iPhone, exactly like the one that caught fire and now says she feels like this situation could take months to resolve.

-with files from CTV


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