Worst reasons to call 9-1-1

E-Comm, the largest emergency communications provider in B.C., has released a list of its top 10 nuisance calls for 2017. 

Topping the list is a call complaint fielded by 9-1-1 operator Christie Duncan that a nail salon would not change a person's polish colour. 

"Spending time on calls like these takes me away from being available to help someone who is in a serious emergency situation," Duncan said. 

Here is the company's full shame list:

1. Complaining a salon wouldn’t change nail polish colour
2. Car refusing to move forward at a gas station pump
3. To report food was inedible and restaurant refusing to provide refund
4. Complaining tenant moved without returning keys
5. Calling because someone parked in their parking spot 
6. Wondering if a washroom closed sign at a popular beach was legitimate 
7. Complaining gas station wouldn’t accept coins for payment
8. Calling to ask if raccoons are dangerous animals
9. Asking if there’s a law preventing washing clothes at 6 a.m.
10. Calling to check the time following the fall time change

E-Comm director of corporate communications Jody Robertson said these types of calls are more common than the public knows. 

"None of the items on our list is a police matter," Robertson said. 

E-Comm receives around 1.36 million calls each year.

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