BC travel company suspended
A not-for-profit corporation that enforces consumer protection laws in British Columbia says it has suspended the licence of a travel company from Surrey.
Tatiana Chabeaux-Smith of Consumer Protection BC says Global Pacific Travel is now under investigation but she declined to comment further in order to protect the integrity of the probe.
She says consumers who made arrangements with the company should confirm bookings and payments with hotels, airlines or other travel providers.
If the services were not provided and travellers want a refund, Chabeaux-Smith says they can take several steps.
She says they can contact credit card companies to see if the charges can be reversed, call insurance companies if a policy was purchased or apply to the Consumer Protection BC travel-assurance fund.
The not-for-profit corporation was set up under a provincial act, and it investigates alleged violations of consumer-protection laws and educates businesses and people about their rights and responsibilities.
Comments on this story are pre-moderated and approval times may vary. Before they appear, comments are reviewed by moderators to ensure they meet our submission guidelines. Keep it clean, keep it civil, keep it truthful, stay on topic and be responsible. Comments are open and welcome for three days after the story is published. We reserve the right to close comments before then. Comments that appear on the site are not the opinion of Castanet, but only of the comment writer.
Read more BC News
- BC likes to stay activeKelowna
- First Ebola case in the USWorld
- Distracted driving talesVernon / N. Okanagan
- Canadian dies in avalancheWorld