Castanet

Classifieds FAQ Everything you need to know about classifieds

Here's the list of most frequently asked questions. Click a question to see the answer:

The Basics

• How do I register? [+]

• What does it cost? [+]

• How do I place an ad? [+]

• How do I respond to an ad? [+]

• When will my ad go up? [+]

• How do I cancel/edit/relist my ad? [+]

• What is a watch-list? [+]



Common Problems

• I forgot my username/password. [+]

• I can't login. [+]

• I don't see any ads. [+]

• Where is my ad? [+]

• My account is inactive. [+]

• I'm having trouble uploading photos. [+]

• I want to change my email address/password on file. [+]

• How do I contact you for more help? [+]

Online safety tips


1. Avoid spam, do not post your email address in your ad. Use your phone number.

2. Don't deal with buyers outside Canada. Be wary of prospective buyers who don't have a basic grasp of English.

3. Don't deal with buyers who wish to pay via Western Union or some other unusual method.

4. Don't send money back to buyers who "overpay" you. The funds they initially sent you will bounce.

5. Be wary of prospective buyers who use free email services like Hotmail, Yahoo, Gmail and AOL. They are tools of the trade for scammers.

6. Don't reply to prospective scam messages. Forward suspicious emails to classifieds@castanet.net. We'll let you know if it is suspicious and disable the scammer's account.

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