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Classifieds FAQ Everything you need to know about classifieds

Here's the list of most frequently asked questions. Click a question to see the answer:

The Basics

• How do I register? [+]

• How do I place an ad? [+]

• What does it cost? [+]

• When will my ad go up? [+]

• How long does my ad stay on site? [+]

• How do I respond to an ad? [+]

• How do I EDIT, RELIST, CANCEL or DELETE? [+]

• What is a watch-list? [+]



Common Questions

• How do I post a FREE item? [+]

• How do I post a GARAGE SALE? [+]

• How do I post LOST & FOUND ITEMS AND PETS? [+]

• How do I change my Username, E-mail address or Password? [+]

• How do I contact you for more help? [+]



Common Problems

• I forgot my username/password. [+]

• I can't login. [+]

• I don't see any ads. [+]

• Where is my ad? [+]

• My account is inactive. [+]

• I'm having trouble uploading photos. [+]

• I get a Permissions error message when I try to post an ad [+]

Online safety tips


1. Avoid spam, do not post your email address in your ad. Use your phone number.

2. Don't deal with buyers outside Canada. Be wary of prospective buyers who don't have a basic grasp of English.

3. Don't deal with buyers who wish to pay via Western Union or some other unusual method.

4. Don't send money back to buyers who "overpay" you. The funds they initially sent you will bounce.

5. Be wary of prospective buyers who use free email services like Hotmail, Yahoo, Gmail and AOL. They are tools of the trade for scammers.

6. Don't reply to prospective scam messages. Forward suspicious emails to [email protected]. We'll let you know if it is suspicious and disable the scammer's account.

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