Letters to the editor
Jul 3, 2013 / 4:33 pm
I wanted to make an extra effort in giving credit to Mario’s Towing to say Thank You and ask that when you’re in need of towing or help, please call them!!
Through some frustrating circumstances I was in need of not only a tow but the doors to my car unlocked on Canada Day. I contacted Mario’s Towing to explain my situation and asked for help.
The phone was answered by Nick who was nothing but amazing at not only walking me through what was needed and getting the call dispatched but was understanding and patient. Within 15 minutes I saw the tow truck drive up and Lawrence not only managed to tow and back the car into a very tight underground parking spot but unlocked the doors and retrieved my purse, all with a smile!
Nick and Lawrence from Mario’s Towing totally turned my frustration (and tears) with the day into smiling again.
Thank you so much.
Read more Letters to the editor
for these and other issues.
- Calling all Veterans Dec 8
- Men speed too Nov 28
- "Focus on families" lost with Liberals Nov 28
- Keep right except to pass Nov 26
- West Kelowna Community Plan Nov 26
(Click for RSS instructions.)