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Kelowna

New 'Windows' scam hits Kelowna

by Wayne Moore - Story: 88161
Mar 1, 2013 / 1:47 pm

A new variation of the 'Computer Virus' scam has hit the Okanagan.

A caller to the Castanet newsroom Friday morning says she received a call from someone claiming to be from a 'Windows' call centre based out of British Columbia.

The phone number that popped up on her call display even showed a BC number, 250-448-2300.

When Castanet called the number the line was silent for several seconds before emitting a busy tone.

She said the person sounded legit.

"He had my IP address, they had the number my computer was pinging. I didn't give it to them, they spouted it back to me. That's why I wasn't concerned at the beginning but as soon as they wanted to access my computer remotely, that's when the red flag went up. As soon as I questioned him he got a little irate with me."

"I'm on line right now with an actual Windows support team member and he's access my computer and he's fixing everything that would allow them to get onto my computer. He's refreshing my IP and stuff."

She has been told that with the basic information, if I have an open computer, they can access it through my internet connection.

If you get a phone call from someone telling you they need to gain access to your computer to fix a problem, hang up, it's a scam.



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