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Letters to the editor

Business owner says thanks

To the editor:

Just over a year ago I watched in devastation as my showroom was destroyed by fire and wondered what would be next for Flooring Canada Kelowna.

A year later, the after-effects of this fire have been nothing short of astonishing and I would like to give my sincere thanks to all those who helped me put my business back together.

My team deserves the greatest acknowledgement.

There was no question in their minds as to whether or not the business will go on, it was only a question of how.

A local coffee shop provided the backdrop for putting the initial pieces back together; my staff formulated a plan of action that restored a sense of order for the company within days of the fire.

We have worked hard to build a reputation for Flooring Canada Kelowna that is based on integrity, trust and mutual respect; even with our competitors.

Within days of the fire I received calls from my competitors offering their showrooms for my team to sell from their samples. This may defy logic, but it is a testament to the strength of the Kelowna business community and its support for one another.

Others from the Kelowna business community stepped forward to offer assistance.

Our telecom supplier had a boardroom with dedicated phone lines installed ready for us to use. Numerous others brought necessary supplies or whatever else was needed to keep the business running.

In situations like ours, you are frequently asked how the insurance company is treating you. I can emphatically say, without the business package they developed for me and the continual guidance they have provided over the years, I would be floundering.

Later this month, Flooring Canada Kelowna will be moving into its impressive new showroom, which has only been possible through the support of many.

My deepest appreciation goes to my team, my colleagues, and my friends. You have set the bar for how a business community should work together for the betterment of all.


Perry Hildebrandt

Posted: Sep 23, 2012 / 5:00 am
Story# 80834 /  Contributed
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